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Privacy Policy

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Last updated: 29/10/2025

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1. Introduction

This Privacy Policy explains how [Your Business Name] (“we”, “us”, “our”) collects, uses, and protects personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa.

By using our website [insert your website URL] or engaging with our services, you agree to the terms of this policy.

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2. Information We Collect

We may collect the following types of personal information:

  • Full name and contact details (e.g., email address, phone number)

  • Billing and payment information (if applicable)

  • School or organisation details (for educational programmes)

  • Information submitted via our forms, surveys, or email correspondence

  • Technical data (e.g., IP address, browser type, and website usage)

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3. How We Use Your Information

We collect and use personal information to:

  • Provide and improve our products and services

  • Respond to enquiries and provide customer support

  • Process bookings, payments, and registrations

  • Send updates, news, or marketing (if you have opted in)

  • Comply with legal or regulatory requirements

4. Data Storage and Security

We take reasonable measures to keep your personal information secure and prevent unauthorised access, loss, or misuse.
Your information is stored electronically, and only authorised personnel have access to it.

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5. Sharing of Information

We do not sell or rent personal information.
We may share data only with:

  • Service providers who assist in delivering our services (e.g., payment processors)

  • Legal authorities, when required by law

  • Third parties with your explicit consent

6. Your Rights

Under POPIA, you have the right to:

  • Request access to the personal information we hold about you

  • Request correction or deletion of your information

  • Withdraw consent for marketing communications

  • Lodge a complaint with the Information Regulator (South Africa)

Information Regulator contact details:
Email: complaints.IR@justice.gov.za
Website: https://inforegulator.org.za/

7. Cookies and Website Tracking

Our website may use cookies to improve your browsing experience and collect anonymous analytics data.
You can disable cookies in your browser settings if you prefer not to allow them.

8. Retention of Information

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last updated” date.

10. Contact Us

For any questions or requests relating to this Privacy Policy, please contact:

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